Product FAQ

What Covid-19 preventions are being taken at our shop?​

All employees are required to wear masks and gloves. Washing hands is mandated. Temperatures of all Rose Colored Glasses LI team members are taken daily before their day begins.

What are fabrics are used to create products?​

Our products are as follows:

APRONS - Polyester

T-SHIRT - Cotton Blend

PILLOW COVER - Cotton/ Cotton Blend

TOWEL - Cotton Blend

TOTES - Cotton Blend

What sizes are the products?​

The Pillow Covers are 18” x 18” in sizing

The Aprons are standard sizes for adults/youth.

The T-shirts are Unisex sizing. Please be sure to check the size chart.

What size insert will fit the pillow covers?​

  • An insert of 18” x 18” fits in the pillow cover.​​​
  • An insert of 20” x 20” will give the pillow a fuller look. 

How do I care for my product?​

PILLOW COVERS: You may spot clean the cover if needed. The cover can be washed in the washer at the cool temperature setting and a gentle cycle. Hang to dry. Iron if needed.

T-SHIRT: Machine wash. Line dry. DO NOT IRON.

APRON: Machine  wash and tumble dry medium temperature

When will my order be shipped?​

Items are made to order, so please allow 5-7 business days for us to hand-make your items. Custom orders vary in processing time depending on design. Please inquire.  We always try to ship sooner.

Once your item has shipped, you will receive a tracking information. Please be sure to check your spam/junk and promotions folders if you do not receive an email in your inbox.  

Can I return an item?​ How do I return it?

Yes, you may return any item. Items must be returned within 7 days of receipt. Item must be in original condition and unworn. Customer is responsible for return shipping. Email us at rosemary@rosescoloreddesigns.com for instructions.

When will my order arrive?​

We are dependent on our shipping partners to deliver your order to you. Unfortunately, we have no control over delays.  Therefore, please choose your shipping options accordingly.

What shipping methods are used to send packages?​

We ship USPS, FedEx, and UPS.

What are Rose Bucks?

Rose Bucks is a reward you earn. You can earn $10 for every $50 you spend.  

Do Rose Bucks expire?

No. Rose Bucks do NOT expire.

Is there a limit to how many Rose Bucks you can earn?

No.  You can earn every time you purchase.

How can I speak with someone at Rose’s Colored Designs?​

You can email us at rosemary@rosescoloreddesigns.com or call/text us at 631-857-3463. We are available from Monday - Saturday 8am to 8pm EST.