We accept returns within 14 days of delivery. To initiate a return, please contact us at RosesColoredDesign@gmail.comor by phone at 631-857-3463 and we will be happy to assist you.
Custom Orders Custom/made-to-order items are a final purchase — no returns or exchanges permitted. If there is an issue with your custom item, please contact us immediately and we will make it right.
Damages and Issues Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable ItemsWe cannot accept returns on sale items or gift cards